1. SHIPPING INFORMATION

International Shipping:

The shipping cost is charged on the invoice if the customer uses their own courier (which will be shown at registration).

The shipping cost will be invoiced as follows: 38 euro for EU countries.

2. WARRANTY on all our products is the manufacturer's warranty and official importer in Italy.

The warranty is simply presenting the bill (which you'll find inside the pack) and the warranty card (which you'll find inside the packaging). With this you get free telephone support, in addition to the normal terms of one-year warranty. We remind you that CARD-Online can directly manage the warranty process: so you can return the product for repair at our warehouses Technical Assistance Service, which will solve every need or problem.

Technical Assistance Office:

MF Group SpA - ID UP SYSTEM Via Serra, 2 40012 Calderara di Reno (Bo)
Support Number: Tel 051 67 76 639
E-mail: support@card-online.it

3. TECHNICAL SUPPORT
For all products purchased, the warranty is given by the manufacturer and in any case, we pledge to directly provide valuable technical assistance.
For any problems please contact us at 051 67 76 639 or e-mail us at info@card-online.it

4. PAYMENT INFORMATION

On our site you can use different methods of payment and make purchases as you like.

Available payments:

- Credit Card.
- Pay pal

- Payment by Bank Transfer (please note that the product will be shipped only after ascertaining the accreditation on our c / c).

MF Group SpA - ID UP SYSTEM
Banca Popolare dell'Emilia - Branch Calderara di Reno - Iban: IT 10 S 05387 36 650 000 001 178 238 Euros

5. CONFIDENTIALITY AND PRIVACY

Attention to safety and privacy of your data is a priority for us.
We consider the data on your person, your orders and purchases, strictly confidential. We therefore commit ourselves not to give or sell such information to outside companies for promotional purposes. .

We will use the information you provide to us only to communicate news, promotions and new product offerings, unless you want to unsubscribe. MF Group SpA - ID UP SYSTEM will use the information to customize and improve the service that we sell.
To ensure the seriousness with which we treat your information, know that MF Group SpA - UP SYSTEM ID is registered in the special register of the Guarantor for the protection of privacy of citizens.

Privacy: personal data (Legislative Decree no. 196/2003)

MF Group SpA - ID UP SYSTEM intends to inform you that your personal information in its possession, as provided during the registration process to this website, or in the execution of contracts for the establishment of pre-contractual information, including at exhibitions, fairs or the present visit, will be processed by us for the following purposes:

1) collection of pre-contractual information, including financial and economic evaluation of the product, properly manage the contract and its obligations, administration, correspondence and faxes in connection to and necessary for the fulfilment of its obligations;

2) the fulfilment of legal obligations, accounting, tax and any other nature related to the purposes mentioned above;

3) commercial information, market research, advertising material, sending invitations to promotional events.

Treatment can be with or without the use of electronic or automated and will include - in the limits and terms set forth. 11, D.Decree 196/2003 - all transactions or series of operations provided by Art. 4, paragraph 1 letter. a) Legislative Decree No. 196/2003 and necessary to the treatment in question, including the communication with the individual referred to in points a1) and b1) of this information.
The provision of data and 'optional. It will become obligatory upon the establishment of contractual relations. If already in a contractual relationship, we invite you to resubmit their data in order to verify the update.

a1) personal data, upon the establishment of contractual relations, will be provided to banks or other companies, suppliers or prime contractor, limited to what is strictly necessary and to the execution of such contracts;
b1) the personal data may also be communicated to the parent company of MF Group SpA or companies controlling it or its affiliates, both located in Italy and abroad, even outside the European Union.

Owner of the treatment and 'MF Group SpA - ID UP SYSTEM with head office in Braine Location no. 54 / a 40036 Rioveggio - Bologna, in relation to the treatment you have all the rights foreseen by article 7 of Legislative Decree no. 196/2003 including, among others, access to your data, their modification, updating or deletion . Below we reproduce the full text of this article.

Article 7. Right to access personal data and other rights

1. You have the right to obtain confirmation of whether or not personal data concerning him, even if not yet recorded and their communication in intelligible form.

2. You have the right to obtain information:

a) the origin of personal data;

b) the purposes and methods of treatment;

c) the logic applied in case of treatment with the help of electronic means;

d) the identity of the owner, manager and the representative appointed under article 5, paragraph 2;

e) subjects or categories of persons to whom the data may be communicated or who can learn about them as appointed representatives in the State, managers or agents.

4) You have the right to obtain:

a) updating, rectification or, when interested, integration of data;

b) cancellation, transformation into anonymous form or blocking of data processed unlawfully, including data whose retention is unnecessary for the purposes for which the data was collected or subsequently processed;

c) certification that the operations in letters a) and b) have been notified, also in regards to their content, to those to whom the data was communicated or disseminated, unless this requirement is impossible or involves a manifestly disproportionate to the protected right.

5) You have the right to object, in whole or in part, a) for legitimate reasons the processing of personal data, pertinent to the purpose of collection b) the processing of personal data for purposes of sending advertising materials or direct selling or for carrying out market surveys or commercial communication. For any communication you may need, you can write to the owner of the data:
MF Group SpA - ID UP SYSTEM. Loc Braine, 54 / a - 40036 Rioveggio (BO), C / A Data Manager WEB

6. RIGHT OF WITHDRAWAL

If for any reason you do not feel satisfied with your purchase, you have the right to terminate the contract without penalty, within 7 business days - commencing on the date of receipt of the goods and services from the date the contract was concluded "on line. "

The withdrawal must be communicated in the terms listed above by sending a registered letter with return receipt to the following address: MF Group SpA - Loc ID UP SYSTEM Braine, 54 / a - 40036 Rioveggio (BO).

You can not exercise this right of withdrawal if:
- Contracts for the purchase of audiovisual or sealed software that have been opened by you;
- Products made to specifications or clearly personalized or which by their nature, can not be returned or are liable to deteriorate or expire rapidly.

By the end of 7 days you will return to MF Group SpA - ID UP SYSTEM integrates all goods purchased in their original packaging, with any manuals,etc. included in the packaging.

Return fees will be borne by you. Once the goods are received we will credit the entire amount you paid within thirty days.

7. RETURNS AND COMPLAINTS

If you are unhappy with your product or you are not satisfied for any reason, you can always use the right of withdrawal within 7 business days from the date of receipt of goods, allowing you to return the goods ordered. We will directly manage all the necessary operations. In this case, you can:
- Use e-mail: info@card-online.it
- Or the phone number: ++39 051 67 76 639

However, if you have any problem with the device (eg a fault), and yet fall within the warranty period, please note that you can send the item to the technical assistance center. After you press the number of warranty cards, you will receive an RMA number.

If you prefer you can contact us directly at telephone number 051 67 76 639. We will support you in this process.

If you would like to share your feedback with us, both comments and concerns, please feel free to contact us at any time (we hope there will be an opportunity): info@card-online.it